Peak Clean Franchising Ltd. Privacy Policy
Effective Date: [Insert Date]
Peak Clean Franchising Ltd. (“Peak Clean”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers and website users in accordance with the New Zealand Privacy Act 2020 (the “Act”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
What is Personal Information?
Personal information is any information that can be used to identify an individual, such as your name, contact information, billing details, or online identifiers.
Our Commitment to Your Privacy
This Privacy Policy does not limit or exclude any rights you have under the Act. You can find more information about the Act at www.privacy.org.nz.
How We Collect Your Personal Information
We collect personal information from you in several ways:
- Directly from you: This includes information you provide through our website, related services, registration processes, contact with us (phone calls, emails), or during service purchases.
- Third parties: We may collect information from authorised third parties or publicly available sources.
We strive to collect your personal information directly whenever possible.
How We Use Your Personal Information
We use your personal information for legitimate purposes, including:
- Providing services and products to you.
- Marketing our services and products to you, which may involve electronic communication.
- Improving our services and products.
- Billing and collecting payments.
- Responding to your inquiries and complaints.
- Performing research and statistical analysis (anonymously).
- Protecting our legal rights and interests.
- Any other purpose authorised by you or the Act.
We do not sell or license your personal information.
Disclosure of Your Personal Information
We may disclose your personal information to the following parties:
- Service Providers: Businesses that support our operations, including IT infrastructure and data centre providers.
- Third Parties: When required by law, such as to regulatory authorities or law enforcement agencies.
- Anonymised Information: We may share anonymised data for research or statistical purposes.
- Authorised Disclosures: We may disclose your information if authorised by you or required by law.
Please note that service providers may be located outside of New Zealand, meaning your information may be transferred or processed internationally.
Protection of Your Personal Information
We take reasonable steps to ensure the security of your personal information and prevent unauthorised access, use, or disclosure. However, internet security is not foolproof, and we cannot guarantee the complete security of your information.
Accessing and Correcting Your Personal Information
You have the right to access and correct your personal information subject to the Act. To exercise this right, please email us at [email protected] with evidence of your identity and details of your request (e.g., information you want to access or correct). We may charge a reasonable fee for providing copies of your information.
Internet Use
We may collect anonymous browsing information like your IP address, website usage data, and browser information. We use cookies to track website usage, which you can disable through your browser settings (though this may limit functionality).
Links to Other Websites
Our website may contain links to other websites. Please review their privacy policies before sharing any personal information, as they are independent of ours.
Changes to This Policy
We may update this Privacy Policy by uploading a revised version to our website. The revised policy will be effective from the date of upload.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Peak Clean Franchising Ltd.
15B Vestey Drive, Mount Wellington,
Auckland 1060
New Zealand
Email: [email protected]
Thank you for choosing Peak Clean!
